The Test Series - Privacy Policy

For the purpose of these privacy policies, wherever the context so requires “Your”, “You" or "User" shall mean any natural or legal person who browses the Platform or has agreed to become a subscriber to the Services on the Platform by providing login credentials while registering on our website as a Subscribed User using the computer systems. The term "We", "Us", "Our" shall mean “The Test Series”.

You agree that by accessing the Site, you have read, understood, and agree to be bound by all of these Terms and Conditions. If you do not agree with all of these Terms and Conditions, then you are expressly prohibited from using the Site and you must discontinue use immediately.

Please ensure that this Privacy Policy is perused by You before availing any services from Us. This Privacy Policy shall be updated from time to time and to stay abreast with our methods of using Your information and protecting Your privacy, please keep reviewing this Policy.

By viewing the ‘The Test Series’ Platform, you agree to be bound by the terms of this Privacy Policy.

By using the ‘The Test Series’ Platform and/or by providing Your information, You consent to the collection and use of the information You disclose on our Website in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this Privacy Policy. If we decide to change our Privacy Policy, We will post those changes on this page so that You are always aware of what information We collect, how We use it, and under what circumstances We disclose it. If You do not agree for the forgoing, please do not continue to use or access our Website.

Collection of Personally Identifiable Information

  1. Our system collects information that is sent over the internet without Your control. Some examples of the information we collect and analyse include the Internet protocol (IP) address used to connect Your computer to the internet; login; email; password; computer and connection information such as browser type and version, operating system, and platform; course enrolled history, which we sometimes aggregate with similar information from other users to create features, reports such as popular courses, most used features etc; the full Uniform Resource Locator (URL) click stream to, and from our Platform, including date and time; cookie number; courses or videos You viewed or searched for; the email id You used to call our customer service.
  2. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain page, course and videos, page interaction information (such as scrolling, clicks and mouse overs), and methods used to browse away from the page.
  3. We will store your username, country and specialty on an unencrypted server. Your password is cryptographically hashed and your email address is encrypted. These information elements are referred to collectively as your “Personal User Information.” We collect and hold this information for the purpose of administering your use of the Application.
  4. You are solely responsible for
    1. maintaining the strict confidentiality of your Personal User Information,
    2. not allowing another person to use your Personal User Information to access the Services,
    3. any and all damages or losses that may be incurred or suffered as a result of any activities that occur in your Account,
    4. ensuring that the information submitted by you complies with our terms and conditions,
    5. ensuring that the information provided by you is correct and updated from time to time.
  5. You agree to immediately notify The Test Series in writing by email to contact@thetestseries.com of any unauthorized use of your Personal User Information or any other breach of security. The Test Series is not and shall not be liable for any harm arising from or relating to the theft of your Personal User Information that is under Your control, your disclosure of your Personal User Information, or the use of your Personal User Information by another person or entity.
  6. On receiving personal information about You, You no longer remain anonymous to Us. We may use this information to do internal research on demographics, interests, and behaviour to better understand, protect and serve our customers. This information is compiled and analysed on an aggregated basis. We indicate fields that are mandatorily required to be filled and fields that are optional. You may decide whether or not to provide such information to Us.
  7. You may choose not to provide us with any personal information or information as required to provide any Services. If we do not receive information required, we may choose not to provide you with such Service. Service shall have the meaning attributed to the phrase in the Terms of Use.
  8. On our Website, you can browse without telling Us who you are or revealing any personal information about Yourself. We may automatically track certain information about You based on Your behavior on our Website. This information may include the URL that You just came from (whether this URL is on our Website or not), which URL You next go to (whether this URL is on our Website or not), Your browser information, and Your IP address.
  9. On our Websites, We use data collection devices such as "cookies" on certain pages to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist Us in providing our services. We offer certain features that are only available through the use of a "cookie". You are always free to decline our cookies if Your browser permits, although in that case You may not be able to use certain features on the Websites. Additionally, You may encounter "Cookies" or other similar devices on certain pages of the Website that are placed by third parties. We do not control the use of cookies by third parties.

Use of Personal Information

The information collected by Us through our Website is used by Us for various purposes to enable us to serve you better:

  1. To find third party service providers;
  2. Internal record keeping;
  3. We may use the information to improve our products and services;
  4. We may periodically send promotional emails or messages on the Website about new products, special offers or other information which We think You may find interesting using the email address which You have provided;
  5. From time to time, we may use the information to customize the Website according to your interests.

We may use personal information to resolve disputes that may arise with the use of our Services, help promote a safe service to all the customers, measure consumer interest in our services, customize your experience, detect and protect Us against error, fraud and other criminal activity, enforce our terms and conditions.

We identify and use your IP address to help diagnose problems with our server, and to administer our Websites. Your IP address is also used to help identify You and to gather broad demographic information.

Sharing of Personal Information

  1. We may share your information with payment service providers, regulatory authorities, and third-party agencies in the event of any request from such authorities.
  2. We may disclose Your personal information if required to do so by law or in the good faith and belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our customers or the general public.
  3. We and our affiliates will share/sell some or all of the collected information with another business entity should We (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. Should such a transaction occur, that other business entity (or the new combined entity) will be required to follow this Privacy Policy with respect to all the information collected.
  4. We do not disclose personal information about identifiable individuals to advertisers, but We may provide them with aggregate and/or anonymised information about You to help advertisers reach the kind of audience they want to target. We may make use of the information We have collected from You to enable Us to comply with our advertisers' wishes by displaying their advertisement to that target audience.
  5. If you choose to subscribe to any The Test Series plan you may be required to upload a copy of a valid government issued identification document to allow access to the Platform.

Information Safety

All information is saved and stored on servers that are secured with passwords and pins to ensure no unauthorized person has access to it. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.

Choice/Opt-Out

We provide all customers with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from Us on behalf of our partners, and from Us in general, after providing Us with personal information. If You want to remove your contact information from all lists and newsletters, please write to [contact@thetestseries.com].

Payment

We use Razorpay for processing payments. We/Razorpay do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved. Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read terms and conditions of razorpay on https://razorpay.com

Third Party Links

We use third-party advertising companies to serve advertisements when You visit our Website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other Website in order to provide advertisements about services of interest to You.

Third Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our The Test Series website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

All other terms and conditions as applicable under the Terms and Conditions of Use https://www.thetestseries.com will be applicable to You and will be read along with this Privacy Policy.